PAYMENT POLICY

This Payment Policy sets out the principles of payment, transaction confirmation, service activation, and payment security when users purchase or use paid plans and features of MistWriter through https://mistwriter.com/. MistWriter is publicly presented as an academic writing/essay platform offering both free and paid plans.

By making payment for any paid service plan or feature on MistWriter, the user is deemed to have read, understood, and agreed to this Payment Policy together with any related terms published by MistWriter from time to time on its official website and/or official channels. MistWriter’s official website is https://mistwriter.com/, and the official fanpage provided is https://www.facebook.com/mistwriterforyou/.

1. Payment Methods

To facilitate service registration and usage, MistWriter may provide payment methods that are appropriate for each transaction, service plan, and applicable region at the time of payment. As available payment methods may vary depending on the system configuration and the user’s country or territory, users should review the checkout page directly before confirming any transaction.

1.1 Online Payment on the MistWriter Website

Step 1: The user selects the paid plan or feature they wish to purchase on MistWriter. Based on MistWriter’s publicly available content, its offerings currently include plans such as Free – Explorer, Scholar – Thesis Plan, and Research Pro.

Step 2: The user reviews the order information, billing cycle, applicable price, and any discount or promotional code, if available.

Step 3: The user selects an available payment method displayed on MistWriter’s checkout interface.

Step 4: The user completes payment in accordance with the on-screen instructions of the applicable payment gateway or payment processing partner.

1.2 Payment Methods Available from Time to Time

MistWriter may support one or more payment methods depending on its operating model at the relevant time, the user’s location, the transaction type, the applicable currency, or the payment partner currently integrated into the system. These methods may include card payments, electronic payments, or other lawful payment methods shown directly on MistWriter’s checkout page.

Users should note that not all payment methods may be available for every account, every country, or every service plan.

1.3 Confirmation of Successful Payment

A transaction is deemed completed only when MistWriter’s system or its payment partner confirms that the payment has been successfully processed.

After successful payment, the user may receive:

In some cases, service activation may require additional technical processing or payment reconciliation time.

1.4 Free Plan and Paid Plans

According to MistWriter’s publicly available materials, the platform currently offers at least one free plan and multiple paid plans designed for different user needs. The free plan allows users to try part of the platform’s functionality, while paid plans expand usage limits and provide advanced features.

Any upgrade from the free plan to a paid plan, or change between paid plans, shall be subject to the pricing, conditions, and entitlements displayed at the time of purchase.

2. Service Fees and Billing Cycle

The price of each service plan, paid feature, or promotional offer shall be displayed on MistWriter’s website or checkout page at the time the user makes the purchase. MistWriter’s public materials also indicate that the platform offers multiple plans with different feature sets.

Service fees may change from time to time depending on promotions, markets, account types, or commercial adjustments.

Unless otherwise clearly stated, the user is responsible for carefully reviewing:

Any taxes, bank charges, foreign exchange fees, or charges imposed by payment intermediaries, if any, may be borne by the user in accordance with the rules of the relevant payment service provider.

3. Service Activation and Delivery

Upon successful payment, MistWriter shall activate the relevant service or grant access rights in accordance with the purchased plan.

Services may be activated automatically through the user’s MistWriter account.

The user is responsible for logging into the correct account used for registration or payment in order to verify service activation status.

If payment has been completed successfully but the corresponding access has not been granted within a reasonable period, the user should contact MistWriter through the official contact channels published on the website or the official fanpage for assistance. MistWriter’s official website is mistwriter.com, and the official fanpage provided is facebook.com/mistwriterforyou.

4. Refunds and Irregular Transactions

Unless MistWriter expressly provides otherwise on the checkout page or in a separate policy applicable to a specific plan, users should assume that payments for digital services, feature access rights, or subscription plans may be non-refundable once the transaction has been confirmed and the service has been activated.

MistWriter may review support requests in exceptional cases such as:

In such cases, the user must provide the information reasonably required for MistWriter or its payment partner to review, reconcile, and process the matter.

MistWriter reserves the right to reject refund requests where the transaction is determined to be valid, the service was properly activated, or the user has already used the benefits of the purchased plan, unless otherwise required by applicable law.

5. Payment Security

MistWriter applies reasonable measures to protect payment-related and transaction-related information within the scope of its control.

Depending on the operating infrastructure in place from time to time, payment processing may be handled through third-party payment gateways or payment service providers.

Sensitive payment data processed through third parties may also be subject to the security standards and policies of the relevant payment partner.

MistWriter does not encourage users to share payment details, transaction authentication codes, passwords, or OTP codes with any third party.

6. Payment Support

If users encounter any difficulty during the payment process, they may contact MistWriter through the official channels published from time to time on its website or official fanpage: